Keep New Client Intake Moving While Your Legal Team Is Busy
New inquiries, existing-client messages and consultation requests need a clear path. We use the questions your firm approves and never give legal advice or promise that the firm will accept a matter.
Court, meetings and focused casework make interruptions difficult. Your receptionist collects a limited intake record so your team can decide whether and how to return the call.
The Problem
- •Potential clients call while attorneys are in meetings or court
- •After-hours callers are unsure whether the firm handles their issue
- •Existing-client messages interrupt new inquiry intake
- •Unstructured voicemail can omit a callback number or important timing
How RescueMyCalls Helps
- Ask for contact details, the broad matter type and preferred callback time
- Record relevant parties and deadline information only under your approved intake script
- Separate prospective clients, existing clients and administrative callers
- Text back missed callers with neutral language and email intake summaries
- Growth and Pro book consultation slots and transfer urgent messages to the designated contact under your rules
Choose the call flow your business needs
Growth is usually useful for consultation booking and urgent-message transfer. Starter can capture limited intake for a callback. Pro adds a supported CRM connection after your firm approves privacy and software requirements.
Compare plans and pricingClear limits, agreed before go-live
Intake only, never legal advice. No conflict clearance, case evaluation, deadline assurance or attorney-client relationship is created by the call. Your firm decides what sensitive information may be collected. Compliance and confidentiality needs must be reviewed before go-live.
Not sure how many calls you miss?
Start with a free missed-call audit. We call your business 3 times this week and show you what happens.
Questions about answering for law firms
Will the receptionist give legal advice?
No. It performs intake and shares approved administrative information only. Attorneys handle legal advice, case assessment and representation decisions.
Does a call create an attorney-client relationship?
No. The script can explain that contacting the firm does not mean representation has begun. Your firm controls engagement and conflict-check procedures.
Can it book a consultation or transfer an urgent message?
Growth and Pro book approved consultation slots and transfer under your rules. It does not confirm legal deadlines or replace emergency services.